We've resolved an issue that resulted in email templates being lost for some shops. This issue was triggered when users modified one of the following account settings in the "General" tab:
  • Read all orders
  • Opt into Pdfcrowd
  • Custom email “From” address
Saving changes to any of these values resulted in the loss of all configured email templates.
This issue has been resolved and will not reoccur going forward, and we're working on reaching out to affected users. If you notice any missing templates please contact us at team@usemechanic.com.